B2B Customer Service Representative

About The Role

In this Customer Service role, you will be on the front line of our most important marketing campaign to date. We pride ourselves on the service and standards we provide our clients customers. We have enthusiastic colleagues who share our values, are friendly and engaging, and love working alongside a great team.In this varied role some of your key responsibilities as an Entry Level Marketing & Sales Representative will include:

  • Maintaining the best possible standards throughout the campaign
  • Contributing to the unique atmosphere and experience that we love to create for our customers
  • Processing sales
  • Delivering on customer satisfaction
  • Supporting the sales team
  • Answering all customer queries to the highest possible standard

So if you love helping fulfill customers needs as much as we do, have a good head for sales and are passionate about delivering the highest level of customer service, then working within our team could be the job for you! You won’t need previous experience in our industry as we’ve got some excellent training available for you when you start.

About The Company

Forward Continuance is as passionate about our client’s customers as we are our customers. We look to the future and are continually delivering innovative, cutting-edge marketing campaigns that our client’s love. We set the highest standards of quality and service and challenge ourselves to exceed them every day. We keep things simple and act with honesty, integrity, responsibility, and cover different territory as our clients benefit from a more extensive supplement of brand exposure.

We are looking for a Customer Service Representative who is outgoing, upbeat, friendly but assertive who enjoys working with people; ideally with proven customer service experience, however, full training is provided to the candidate with the best fit. Please send your resume to be considered, face to face interviews are already taking place, and so we advise you to apply at your earliest convenience, to ensure that you do not miss out on the opportunity to interview for this position.

Forward Continuance keeps up to date with the latest trends not just in our industry, but also in our client’s industry. This way we can promote our clients brand in the most cost-effective and direct manner to ensure that we stay ahead of the competition. Through proactive analysis and continuous evaluation of our target market segments, we consistently deliver exceptional results. We help brands realize their scope in the marketplace. The ultimate challenge that we are striving towards is worldwide recognition as a bridge between the client and the customer. And it all starts with the talent we bring into our company.



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